Service Requests
Customer Resources
Quick Access to Every Sutton & Co. Service
A clear, one-click path to service requests, secure property documents, testing, pricing, project planning, and emergency support.Your Service Command Center
Choose What You Need
Start the right request, provide the details our team needs, and move directly to the next step.
Property Operations
Submit a Work Order
For property-management customers who need service tied to a property, unit, or work-order reference.Open Work Order →Water Protection
Schedule Backflow Testing
Coordinate annual testing, compliance scheduling, repairs, and reporting for one or multiple assemblies.Schedule Testing →Portfolio Support
Request Portfolio Pricing
Discuss standardized pricing and coordinated service support across multiple communities or properties.Request Pricing →Project Planning
Request an Estimate
Share the scope of a commercial, multifamily, or residential project for review and next-step planning.Request Estimate →24/7 Availability
Emergency Service
For active leaks, loss of water, sewer backups, or urgent boiler issues, contact Sutton & Co. directly.Call 817-383-1531 →Built for Faster Access
Property and Customer Resources
Find the right destination without searching through the full site.
Secure Customer Document Portal
Property Records in One Protected Place
Authorized customers can review property-level backflow records, boiler documents, service reports, estimates, invoices, photos, compliance certificates, and assessments through a secure, role-based portal.
Customer Portal Sign InRequest Portal AccessBackflow ReportsBoiler RecordsService DocumentationEstimates & InvoicesProperty AssessmentsPrivate File Access
Not Sure Where to Start?
Tell Us What You Need
Our team will help route your request to the right service and next step.
Contact Sutton & Co.Call or Text 817-383-1531