Privacy Policy

Sutton & Co. Plumbing and Backflow

Privacy Policy

Information submitted through this website is used to respond to service, estimate, work-order, portfolio-pricing, portal-access, and contact requests. Contact information is used to respond to your request, and property and service details help our service team review your needs. Form submissions may be processed by configured service providers that assist us in operating the website and responding to customers.

SMS Privacy

Sutton & Co. Plumbing and Backflow may collect mobile telephone numbers and SMS consent information when customers request service or agree to receive text-message communications. We use this information to provide appointment confirmations, scheduling updates, technician arrival notifications, estimates, invoices, job-status updates, and customer-service communications.

Mobile information, text-messaging originator opt-in data, and consent will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers that assist us in delivering requested communications and operating our business, subject to appropriate privacy protections.

Message frequency varies. Message and data rates may apply. Customers may reply STOP to unsubscribe or HELP for assistance.

Notwithstanding any other provision of this Privacy Policy, mobile information, text-messaging originator opt-in data, and SMS consent will not be sold, rented, transferred, or shared with third parties or affiliates for marketing or promotional purposes.